Generazione Syslog IOS

Method 1 - Using the physical buttons on the iOS device

Reproduce the issue. Note the date and time(s) that the issue occurred and add this information to your report.
Trigger a sysdiagnose by simultaneously pressing and releasing both Volume buttons + the Side (or Top) button for 1 to 1.5 seconds.
- A screenshot will also be taken when the buttons are pressed and released.
- The sysdiagnose is triggered upon button release.
- On an iPhone, you will feel a short vibration when a sysdiagnose is successfully triggered (Note: This vibration will not occur on an iPad).
Wait approximately 5-10 minutes for the diagnostic gathering to complete.
Sync the affected device with its host computer or AirDrop the file to a Mac computer, from the affected device.

Method 2 - Using AssistiveTouch (iOS 12 and later)

Enable AssistiveTouch in iOS, by going to Settings > Accessibility > Touch > AssistiveTouch.
- Notice the floating home button that appears on the screen.
Under the CUSTOM ACTIONS heading, select an Action.
Select Analytics. A small checkmark (✓) will appear next to your selection.
Reproduce the issue. Important: Note the date and time issue occurred and add this information to your report.
Trigger a sysdiagnose by using the CUSTOM ACTION that you selected above in Step 2.
- A gray bar may appear along the top of the screen, indicating that the log gathering has started, and another one when it completes.
- It can take up to 10 minutes for the diagnostic gathering to complete, so be patient with the data gathering that is occurring.
Once logging has completed, sync the device with your host computer or AirDrop the file to your Mac computer.

How to tell if a sysdiagnose has started or finished generating

Go to Settings -> Privacy -> Analytics -> Analytics Data.
When the report is generating, you will find: IN_PROGRESS_sysdiagnose_<DATE>
When the report is finished, you will find: sysdiagnose_<DATE>

How to retrieve the sysdiagnose logs

Method 1 - Share the sysdiagnose file from the iOS device to a Mac

Go to: Settings > Privacy > Analytics > Analytics Data
Scroll down to the point where you see the sysdiagnose file listed, with the appropriate date.
Tap on the sysdiagnose file, then tap the Share icon (the blue box with the arrow) at the top right.
In the Share screen, choose the Mac device to send the sysdiagnose file to, from the list of devices that appear in the AirDrop area.
Once the transfer is complete (this may take several minutes), the file will be located in the /Users/[Your Username]/Downloads folder on the target Mac. The name will be similar to this: “sysdiagnose_YYYY.MM.DD_HH-MM-SS-XX…"